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Gidip Japonları Tek tek .... yapmaktansa mail atmayı denedim ama bi anlam veremedim cvp'a

Hello. this is Silkroad Online.


Dear Valued Customer,



Greetings from Joymax Customer Support Team!



Thank you for emailing Joymax Customer Support. We apologize for the inconvenience that it brought you having your account blocked. We assure you that we'll do our best to help you out with you inquiries.

There are few things needed to be done in order to unblock your account, kindly do these things:

We can only remove the suspension on an account when we receive a direct notification from our payment partners.



1) The chargeback has been resolved and the payment received.

2) The valid card/account holder has cancelled the claim.



In order to remove the suspension on your account, you must first contact the payment partner whose service you used to purchase silk. And you must resolve the initial chargeback. Once the chargeback has been resolved, you can give the partner company your transaction ID and request them to send us the notification to mailto:[email protected]. Only a direct e-mail notification from our payment partners is considered a proof on your transaction. Once the e-mail has been received, the suspension is removed as soon as it is confirmed.



NOTE:



? Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever ask a player for a trade.



? To prevent the loss of accounts, we strongly recommend our users to change password frequently.



For further details and support, please visit our website at http://www.joymax.com/silkroad.



Thank you for your support, have a great day ahead ^_^



Sincerely yours,

Joymax Customer Support Team